Privacy Policy
Privacy Policy
Effective date: July 2026
Merrick Multimedia ("Merrick Multimedia," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at merrickmultimedia.com and the services we provide.
By using our website or contacting us, you agree to the practices described in this policy.
Who We Are
Merrick Multimedia is a women-owned creative and digital marketing agency serving Dallas–Fort Worth, Texas and Little Rock, Arkansas. We provide commercial photography, video production, and digital marketing services.
Website: merrickmultimedia.com
Email: team@merrickmultimedia.com
Phone: (945) 345-5560
Information We Collect
Information you provide to us. When you fill out a contact or booking form, email us, or otherwise reach out, we may collect:
Your name
Email address
Phone number
Business or organization name
Details about your project, event, or inquiry
Any other information you choose to share with us
Information collected automatically. When you visit our website, we (and our service providers) may automatically collect certain technical information, such as:
Your IP address and general location
Browser and device type
Pages you visit and how you interact with our site
Referring website and date/time of your visit
We collect this information using cookies and similar technologies (see "Cookies and Tracking" below).
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide quotes or proposals
Deliver the photography, video, and marketing services you request
Communicate with you about your project, bookings, and scheduling
Send you occasional updates or promotional emails if you've opted in (you can opt out at any time by replying or contacting us)
Improve our website, services, and customer experience
Comply with legal obligations and protect our rights
We do not sell your personal information.
Cookies and Tracking
Our website uses cookies and similar technologies to help the site function, remember your preferences, and understand how visitors use our site. We use analytics tools including Google Analytics and Google Search Console to collect anonymous usage and search-performance data.
You can control or disable cookies through your browser settings. Some parts of the site may not function properly if cookies are disabled.
Third-Party Services
We use trusted third-party services to operate our business and website. These providers may process limited information on our behalf, including:
Website hosting and design: Showit and WordPress
Analytics and search performance: Google Analytics and Google Search Console
Booking, client management, and payments: 17hats
Payments are processed securely through our booking platform, 17hats — not directly on our website. We do not collect or store your full payment card details on our site.
Each of these providers has its own privacy policy governing how it handles your information.
How We Share Your Information
We only share your personal information in these limited circumstances:
With service providers who help us operate our business (listed above), under agreements that require them to protect your information.
For legal reasons, if required by law, subpoena, or to protect our rights, safety, or property.
With your consent, when you ask us to share your information.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Photography and Video Clients
If you book a session with us, any images or video we create may be delivered through a secure online gallery. Usage, licensing, and any model or property releases are governed by your service agreement with us. We will not publish or use your images for our own marketing without your permission where required by that agreement.
Data Retention
We keep your personal information only as long as necessary to provide our services, communicate with you, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing emails (reply to any email or contact us)
Object to or restrict certain processing of your information
To exercise any of these rights, email us at team@merrickmultimedia.com and we'll respond as required by applicable law.
Children's Privacy
Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
Our website may contain links to other websites (such as social media or partner sites). We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Effective date" at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Merrick Multimedia Email: team@merrickmultimedia.com Phone: (945) 345-5560 Website: merrickmultimedia.com
